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What is sales tax?

A sales tax is a tax paid to a governing body for the sales of certain goods and services. Usually laws allow the seller to collect funds for the tax from the consumer at the point of purchase. When a tax on goods or services is paid to a governing body directly by a consumer, it is usually called a use tax.

Why am I being charged sales tax now?

Sales tax rules for remote sellers are changing. In 1992, a Supreme Court ruling decided that the Constitution bars states from requiring businesses to collect sales tax unless they have a substantial connection to the state. Since that time, the decision has been challenged and the ruling has evolved - with the most pivotal and recent Supreme Court decision requiring online retailers to collect sales tax, even in states where they have no physical presence.  We have evaluated our business and determined that by law, in some states, we have a sales tax collection obligation.  Therefore, we will charge sales tax in those states where we have the legal obligation to collect.

How is sales tax calculated?

Taxes are complicated. Sales tax obligations vary by product type based on each individual states’ sales tax laws and rates.


How can I calculate what my tax will be?

Sales tax obligations are based on your registration information in our system and is calculated accordingly. Since rules vary by state, it is important to confirm that your registration details are accurate in the system. To find out where you are registered and how sales tax is calculated in your state, please contact GoBig Support at  <help>

Are all products taxed?

Taxability varies by product type. For example, in some states only non-mailed items are subject to sales tax, where in others both mailed (including postage) and non-mailed products are taxable. Contact GoBigSupport to find out more about your specific states tax laws.


Where can I learn more?

To learn more about South Dakota v. Wayfair Inc.the most notable SCOTUS ruling on sales tax for online retailers check out the article below:

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